Data Protection Policy

GT Law is committed to fulfilling our obligations under Singapore’s Personal Data Protection Act 2012 (the “PDPA”). We believe that the lawful handling of the personal data entrusted to us will maintain trust and confidence in our organisation. It is a responsibility that we take seriously when we collect, use, and disclose your personal data.

This data protection policy (“Policy”) aims to help you understand how we collect, use and disclose the personal data that you provide to us.

By using our website, providing information to us, making enquiries or engaging our services, you consent to us, our service providers and third parties appointed by us on your behalf collecting, using and disclosing your personal data in the manner set out in this Policy. When you provide us with any personal data relating to a third party, you confirm to us that you have notified the third party of the terms of this Policy and obtained the third party’s consent thereto.

What information do we collect?

In this Policy, “personal data” shall have the meaning ascribed to the term under the PDPA. Depending on the nature of your interaction with us, some examples of personal data which we may collect from you can include your name, residential address, email address, telephone number, nationality, gender, date of birth, marital status, photograph, employment information and financial information.

Other terms used in this Policy shall have the meanings given to them in the PDPA (where the context so permits).

We generally do not collect your personal data unless: (a) it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal data to us (your “authorised representative”) after (i) you (or your authorised representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorised representative) have provided written consent to the collection and usage of your personal data for those purposes; or (b) the collection and use of personal data without consent is permitted or required by the PDPA or other laws. We will seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where it is permitted or authorised by law).

Collection, use and disclosure

We may collect and use your personal data for any or all of the following purposes:

performing obligations in the course of or in connection with our provision of legal services requested by you;
verifying your identity;
appointing third parties on your behalf;
responding to, handling, and processing queries, requests, applications, complaints, and feedback from you;
managing your relationship with us;
invoicing or processing payments;
complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;
any other purposes for which you have provided the information;
transmitting to any unaffiliated third parties, including our third-party service providers and agents, as well as relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes;
conducting research, analysis and development activities (including but not limited to data analytics, surveys and/or profiling) to improve our services and facilities that enhance your relationship with us, or to improve any of our services for your benefit;
organising seminars, events or other marketing or promotional activities; and
any other incidental business purposes related to or in connection with the above

We may disclose your personal data:

where such disclosure is required for performing obligations in the course of or in connection with our provision of legal services requested by you;
to the members of Eversheds Sutherland Limited – namely, Eversheds Sutherland (International) LLP and Eversheds Sutherland (US) LLP and their controlled, managed and affiliated entities; Eversheds Sutherland (Europe) Limited and its members from time to time; and any successor entity of any of the aforementioned, where it is necessary (i) to meet the purpose for which you have provided the information or (ii) to enable you to be provided with information at a later date which may be of relevance and interest to you based on the nature and purpose of your voluntary requests; or
to third party service providers, agents and other organisations we have engaged to perform any of the functions with reference to the abovementioned purposes

The purposes listed in the above clauses may continue to apply even in situations where your relationship with us has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under a contract with you).

Withdrawing your consent

The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop collecting, using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at the contact details provided below.

Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within seven (7) business days of receiving it.

Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be able to continue providing our services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing as described above.

Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclosure without consent is permitted or required under applicable laws.

Access to and correction of personal data

If you wish to make: (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data; or (b) a correction request to correct or update any of your personal data which we hold about you, you may submit your request in writing or via email to our Data Protection Officer at the contact details provided below.

Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.

We will respond to your request as soon as it is reasonably possible. In general, our response will be provided within seven (7) business days. Should we not be able to respond to your request within seven (7) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).

Protection of personal data

To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures. These include the minimisation of personal data collection, authentication and access controls (such as good password practices, need-to-basis for data disclosure, etc.), encryption of data, data anonymisation, up-to-date antivirus protection, regular patching of operating system and other software, and secure erasure of storage media in devices before disposal. Furthermore, we have introduced web security measures against risks such as the usage of one-time password, 2-factor authentication, and multi-factor authentication to secure access. Security reviews and testing are also performed regularly.

However, you should be aware that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

Accuracy of personal data

We generally rely on the personal data provided by you (or your authorised representative). To ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing or via email at the contact details provided below.

Retention of personal data

We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.

We will cease to retain your personal data or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected and is no longer necessary for any legal or business purposes.

Transfers of personal data outside Singapore

We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent for the transfer to be made and take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.

Data Protection Officer

If you wish to:

submit an enquiry on this Policy or on how we collect, use or disclose your personal data;
withdraw your consent to our collection, use or disclosure of your personal data; or
exercise your rights under the PDPA in relation to the access to, or correction of your personal data in our possession or control,

please contact our Data Protection Officer at:

E-mail: enquiries@gtlaw-llc.com
Office Address: 9 Raffles Place, #15-06 Republic Plaza, Singapore 048619

When reaching out by email or post, kindly address all correspondence to the ‘Data Protection Officer’.

To help us process your request efficiently, please indicate the nature of your enquiry clearly in the subject line.

Effect of this Policy

This Policy applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.

We may revise this Policy from time to time without any prior notice. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.